Rebate Search
Depending on where you live, you may qualify for tax credits and/or rebates to help offset the cost of upgrading existing heating and cooling equipment.
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EQ®Fusion Hybrid Heating Solution
What is the Continental EQ®Fusion Hybrid Heating Solution?
EQ®Fusion is a complete, high-efficiency HVAC solution that provides heating, cooling, and hot water—all while reducing greenhouse gas (GHG) emissions.
How it Works
Unlike traditional systems that rely solely on a gas furnace or boiler when it gets too cold for a heat pump to operate efficiently, EQ®Fusion keeps the heat pump running longer—even in freezing temperatures. This smart approach helps reduce energy use, lowers your carbon footprint, and keeps your indoor temperature exactly where you want it.
EQ®Hub Smart Thermostat
At the center of it all is the EQ®Hub Smart, seamlessly managing both heat sources simultaneously to ensure year-round comfort and enegry savings.
Hydronic Air Handler
When temperatures drop, the system is configured to use both the heat pump and hydronic air handler simultaneously for optimal efficiency and comfort.
Central Heat Pumps
In mild weather, the heat pump does most of the work—just like an air conditioner in reverse, it pulls heat from the outdoor air and brings it inside.
Benefits of EQ®Fusion
Maximized Efficiency:
Operates using both a heat pump and hydronic air handler combined with a tankless hot water heater to maintain comfort in all temperatures.
Smart Energy Use:
The EQ®Hub Smart Thermostat intelligently manages heat sources to optimize performance.
Lower Carbon Footprint:
Reduces emissions compared to conventional HVAC systems.
Compact & Easy Installation:
Requires less gas piping and venting, making it a space-saving solution for your home.
Rebates & Tax Credits
A variety of Continental’s goods are eligible for rebates and incentives from local and federal governments.
Compatible Products
Learn how the Continental EQ®Fusion Hybrid Solution works with these products.
EQ®Hub Smart Thermostat
Hydronic Air Handler
Central Heat Pumps
What is the Home App?
You can control your Continental Hybrid Solution using the Home App on your smartphone.
With the convenience of the easy-to-use app on your smartphone, you can easily adjust the features of your Hybrid Solution to control your home’s environment.
Ultimate control at your fingertips
With the innovative mobile app, you can control and monitor all compatible Continental products from anywhere – all in one app!
Control your Continental products with the Napoleon Home App. Available on Google Play and the App Store.
Customize Your Comfort with Ease
With this app, you can effortlessly adjust settings like Cost-Savings Mode, Vacation Mode, and Comfort Mode to suit your needs.
The Application Capabilities
The Home App is designed to customize your comfort settings based on your unique preferences, whether you prioritize saving energy or precise climate control. With real-time monitoring and control of fuel and energy usage, the app helps you maximize savings while ensuring your home remains comfortable.
Intuitive Experience
Easily control the settings of your product with a user-friendly and graphic-forward platform that has been designed to be intuitive.
Control from Anywhere
Control and monitor products from anywhere, so long as the product and smartphone are connected to the internet.
All in One Place
All compatible Continental products can now be controlled and monitored in one place for ultimate convenience.
Automatic Updates
As the app continues to evolve, updates are automatically applied for improved features and functionality of Continental’s smart products.
Compatible Products
Learn how the Home App works with these products.
EQ®Hub Smart Thermostat
9700 & 9600 Furnaces
Central Heat Pumps
Get Started
Download the Napoleon Home App
Available for free on Google Play and the Apple App Store
Register Your Account
Set up your account. You will be asked for your name, email, password, and country.
Add a Product
Connect to your Continental product. Ensure that it is powered on, and your Bluetooth is enabled.
Customize Settings
Adjust temperature settings, set vacation schedules, and switch Hybrid Heating modes with ease.
Smart Phone Requirements:
Compatible with the latest iOS and Android operating systems. Download the latest version from the Apple App Store or Google Play.
Required Access Permissions:
- Bluetooth
- Location
- Nearby Devices
- Camera
- Photo Gallery
- Storage
- Phone
What is the Continental Hybrid Heating Solution?
Hybrid Heating combines two heating technologies, an electric heat pump and a gas furnace—to deliver superior comfort, efficiency, and cost savings.
Smart, Simple Comfort
The Continental EQ®Hub Smart Thermostat learns what matters most to you. Whether it’s comfort, savings, quiet performance, or lower emissions. It automatically adjusts your system to match your preferences, and you can control it anytime from the EQ®Hub or the Home app.
Benefits of Hybrid Heating
- Improved Efficiency: Automatically selects the most efficient heat source
- Cost Savings: Heats using the lowest cost fuel
- Eco-Friendly: Lowers carbon emissions by reducing fossil fuel reliance
- Comfort & Reliability: Ensures warmth even during extreme cold
Rebates & Tax Credits
A variety of Continental’s goods are eligible for rebates and incentives from local and federal governments.
Save Energy. Save Money
Continental’s Hybrid Heating System is engineered for exceptional efficiency, delivering over 100% energy performance, so you can stay cozy while cutting your heating bills by up to 50% each year.
Comfort You Can Count On—All Year Long
No matter how cold it gets; Continental’s Hybrid Heating System keeps your home cozy. In extreme cold, the furnace kicks in automatically for extra warmth. During milder cold seasons, the heat pump keeps you comfortable while saving energy.
Lower Energy Costs
By using the EQ®Hub Smart Thermostat, a homeowner can lower their carbon footprint by 2,062 kg.CO2e/kWh and save up to $116 annually. which translates to 2,892 fewer km driven in a car. (Research case)
Reduce Your Carbon Footprint
Continental’s Hybrid Heating System helps you heat your home more responsibly, cutting greenhouse gas emissions by up to 30%.
With the EQ®Hub Smart Thermostat, you could reduce your carbon footprint by the same amount as driving nearly 3,000 km less each year. That’s comfort you can feel good about.
Compatible Products
EQ®Hub Smart Thermostat
9700 & 9600 Furnaces
Central Heat Pumps
How it Works
Dual Switch Technology
- Electric Heat Pump: Efficiently heats your home during mild to moderately cold temperatures, saving energy and money.
- Gas Furnace or Auxiliary Backup: Takes over during extremely cold conditions when it’s more effective at providing heat.
- Continental EQ®Hub Smart Thermostat: Automatically switches between the heat pump and furnace based on customized switching temperature tables.
How Are Switching Temperatures Determined?
Switching temperatures are specifically calculated for each home to ensure maximum comfort and efficiency. Several factors influence the switching temperatures, including:
- Equipment efficiency
- Heating requirements of the home
- Home size (square footage)
- Geographica location
- Energy Rates
- Outdoor temperature at home
Continental uses a Cold Climate Heat Pump as the primary heat source until the outdoor temperatures drop too low for it to meet your heating needs alone.
At this point, the system switches to the furnace or auxiliary backup. In some cases, the system can operate the heat pump and auxiliary backup simultaneously to provide sufficient heat.
The EQ®Hub Smart Thermostat continuously monitors these conditions and automatically selects the most efficient heating source based on outdoor temperatures to keep your home comfortable and energy efficient.
What is the Home App?
You can control your Continental Hybrid Solution using the Home App on your smartphone.
With the convenience of the easy-to-use app on your smartphone, you can easily adjust the features of your Hybrid Solution to control your home’s environment.
Rules and Regulations
1. Eligibility
- This contest is open to residents of Canada, excluding residents of the province of Quebec.
- This is a trade promotion and is available to Canadian installing partners only.
- Entrants must be of legal age of majority in their province or territory of residence at the time of entry.
2. Contest Period
- The contest begins at July 1, 2024 and ends at December 31, 2024 (the “Contest Period”).
3. How to Enter
- To enter the contest, participants must register their purchase on continentalcomfort.com and populate their email in the Dealer/Contractor Email field.
- Limit of one entry per qualifying product during the Contest Period.
- The list of qualifying products is as stated here.
4. Prizes
- The prizes available to be won are:
- July 1 – September 30, 2024: Win a Hampton Patioflame Table (HAMP2-GY)
- October 1 – December 31, 2024: Win a Rogue XT 525 BBQ (RXT525PSS-1-A)
- July 1 – December 31, 2024: A grand prize of $5,000
- Prizes are non-transferable and no substitution will be made except as provided herein at the Sponsor’s sole discretion.
5. Winner Selection and Notification
- Winners will be selected by random draw from all eligible entries received during the Contest Period.
- The draw will take place on or about October 3, 2024, and January 3, 2025.
- Potential winners must answer a skill testing question to be declared a winner.
- Winners will be notified by email and must respond within 5 days of notification.
- If a selected winner cannot be contacted, fails to respond within the specified time period, or fails to comply with these Contest Rules and Regulations, the prize will be forfeited and an alternate winner will be selected.
6. Conditions
- By participating, entrants agree to be bound by these Contest Rules and Regulations and the decisions of the Sponsor, which are final and binding in all respects.
- The Sponsor reserves the right to cancel, suspend, or modify the contest if any fraud, technical failures, or any other factor beyond the Sponsor’s reasonable control impairs the integrity or proper functioning of the contest, as determined by the Sponsor in its sole discretion.
7. Limitation of Liability
- The Sponsor, its affiliates, and their respective officers, directors, employees, and agents are not responsible for any incorrect or inaccurate information, technical failures, unauthorized human intervention, or any other errors or problems in the operation or administration of the contest.
8. Privacy
- By entering the contest, entrants consent to the collection, use, and disclosure of their personal information by the Sponsor for the purposes of administering the contest and awarding prizes, as well as for any further communication in accordance with the Sponsor’s privacy policy.
9. Governing Law
- By entering the contest, entrants consent to the collection, use, and disclosure of their personal information by the Sponsor for the purposes of administering the contest and awarding prizes, as well as for any further communication in accordance with the Sponsor’s privacy policy.
10. Sponsor
- The contest is sponsored by Wolf Steel Ltd, located at 24 Napoleon Road, Barrie, ON, L4M 0G8, Canada.
Welcome to the era of the Feel-Good Home
Home has always been seen as a sanctuary. In a world that seems more stressful than ever, itʼs no wonder health and well-being at home have become must-haves. People are craving spaces that make them feel good, from spa-like bathrooms to backyard oasis. We couldnʼt help but wonder if we might be able to enhance the ways people rest, relax and rejuvenate. What if, through the power of fire, we could help to foster health and wellbeing at home?
Why is wellbeing so important?
People have been clocking the highest stress levels seen in decades. That stress will continue to have long-lasting health effects unless we can find ways to combat it. Let’s look at the current state of stress:
Stress is up
50% of people feel life is more stressful than before 2020.
Stress affects health
Prolonged, high stress can cause serious health issues such as heart disease.
People want relief
70% of people surveyed want to minimize daily stress.
What do fireplaces have to do with wellbeing?
We have always believed in the power of fire. To warm. To relax. To draw people together. Beyond the relaxation we all know, does fire have the power to make us feel better? We had to find out. We approached the Universities of Alabama and Illinois, two institutions leading the way in the study of health and well-being, and established endowments to help propel their research. In separate studies, a fireplace showed statistically significant impacts.
Fire Relaxes
At the University of Alabama, studies revealed that 15 minutes in front of a fireplace can actually lower blood pressure and decrease heart rate.
A fireplace can promote:
Physical Relaxation
Stress Relief
Reduced Risk of Stress-Related Health Issues
Fire Stimulates
At the University of Illinois, studies revealed that in front of a fire, overall cognitive performance improved by 12 percent, and adaptivity to enrichment-seeking activities (e.g. playing a game) increased.
A fireplace can promote:
Healthy Aging
Improved Cognitive Ability
Enrichment Seeking
* Please Note: These study reports are in peer review and are expected to be fully published in Fall 2023. In the interim, reference the research abstracts linked above.
The Fireplace Effect
A fireplace provides so much more than warmth. Sitting by a fireplace, even an electric one, can lower blood pressure and heart rate, helping with relaxation, and lowering the risk of stress-related health issues like heart disease. It can also support mental well-being, which is important as we age.
Researchers dubbed it The Fireplace Effect
Responsible Business Practices
From top to bottom and throughout our organization, we are committed to conducting our business practices responsibly and sustainably with a vision to ensure a healthy and productive way of life for future generations. As a home heating and cooling systems provider, we gladly acknowledge that we can play a direct role in innovating eco-minded energy-efficient systems that can help preserve valuable resources while enabling our communities to flourish.
Our commitment to reducing our carbon footprint remains a top priority across our organization. That’s why we have developed an Environmental Vision Committee that brings forward green initiatives to continue lowering our company’s carbon footprint and ensure all our actions are guided by environmentally friendly business principles. In addition to leading the industry in developing energy-efficient systems, we have introduced a number of sustainable business practices to mitigate our environmental impact in the supply chain.
Recycling & Waste Diversion
We have adopted an official Source Separation Program that calls for coloured sorting waste drums to be strategically distributed throughout our facilities. This initiative has enjoyed great success in ensuring recyclables like water bottles, batteries, metal, electronics and printer cartridges are re-routed from general waste, keeping these items of our landfills and into the appropriate recycling programs downstream.
Energy-efficient Equipment
We have invested heavily in procuring new, energy-efficient manufacturing technologies that reduce our carbon footprint. Recent purchases include electric turret presses, energy-efficient air compressors, fibre optic lasers, electric brake presses, and electric-powered forklifts and lift trucks.
Eliminate Plastic Bottle Waste
In 2020, we installed numerous touchless water dispensing stations on our premises to encourage reusable water bottle use and reduce the number of plastic water bottles ending up in landfill. This initiative saved over 20,000 bottles in just the first four months of implementation across our Ontario facilities alone.
Did you Know?
The province of Ontario has estimated that for every 1,000 tonnes of waste diverted from landfill, seven full-time jobs, $360,000 in wages and another $700,000 in gross domestic product are generated. Source: BarrieToday.com.
Environmental Health and Safety (EHS) policy
A commitment to health and safety is an integral part of our organization. We have adopted an environmental health and safety policy that governs the following actions company-wide:
- Providing leadership and the required resources necessary to support environmental health and safety
- Improving our processes to maximize safe working practices
- Increasing our environmentally sustainable products by 250% by 2025
- Ensuring a safe environment, not only for our associates, but also for visitors, contractors, customers and neighbours
Warranty – HVAC
Every Continental HVAC system is designed, engineered, manufactured, and hand-inspected to the strictest quality control standards. With proper maintenance and care, your state-of-the-art system is intended to last.
For additional peace of mind, we suggest you register your new Continental system to ensure that, in the unlikely event of a malfunction, your heating and cooling appliances are covered under warranty.
As stated in this article, http://swisswatch.is/ you can browse your selection of available deals on smartphones and top brands and explore the service plans that best suit your needs.For the warranty coverage on your specific unit, please speak with your Continental dealer to learn more.
Gas Furnaces
C97 Series
10 Year Parts Limited
15 Year Unit Replacement Limited
Lifetime Heat Exchanger Limited
C96 Series
10 Year Parts Limited
10 Year Unit Replacement Limited
Lifetime Heat Exchanger Limited
C96Q Series
10 Year Parts Limited
10 Year Unit Replacement Limited
Lifetime Heat Exchanger Limited
C95 Series
10 Year Parts Limited
10 Year Unit Replacement Limited
Lifetime Heat Exchanger Limited
Central Air Conditioners
CT Series 16 SEER
10 Year Parts Limited
10 Year Compressor Limited
CT Series 14 SEER
10 Year Parts Limited
10 Year Compressor Limited
CT Series 13 SEER
10 Year Parts Limited
10 Year Compressor Limited
Central Heat Pumps
CS18 Series
10 Year Parts Limited
10 Year Compressor Limited
Air Handlers
18 SEER Series
10 Year Parts Limited
Indoor Air Quality
UV-C Technology
1 Year Parts Limited
Thermostats
CT144 Thermostat
1 Year Parts Limited
CT95 Thermostat
1 Year Parts Limited
Promotions & Savings
Save Money and Add Peace of Mind
We believe feeling Continental-style comfort at home shouldn’t break your budget. Your Continental Dealer can advise you on the many ways you can get the most value for your heating and cooling dollar. Depending on your location and time of year, you may qualify for one or more of the following money-saving programs:
- Special financing offers
- Rebate offers
- Eco-rebates on ENERGY STAR Rated units
- Savings through local utility providers
Keep in mind that a new Continental HVAC system includes the latest energy-efficient technologies to reduce your home energy bills… and your carbon footprint.
Energy Ratings Explained
With Canada’s frigid, cold winters and oppressively hot summers, it can take a lot of energy to feel comfortable and composed at home. With HVAC systems, the higher the energy rating the easier it is for your unit to maintain the optimal temperature as efficiently as possible.
Select Continental HVAC systems are ENERGY STAR rated to meet strict energy efficiency standards. The standards were developed in collaboration with the U.S. Environmental Protection Agency (EPA) to encourage significant reductions in harmful greenhouse gases. Not only do ENERGY STAR rated products leave a lighter environmental footprint, but they’re lighter on your wallet for all your home energy expenses.
The following are some other energy rating measurements:
Annual Fuel Utilization Efficiency (AFUE)
A ratio that measures the percent of heat produced for every dollar of fuel consumed. A high AFUE rating means that you can expect lower fuel costs to run your furnace because the furnace is extremely efficient in fuel consumption.
Seasonal Energy Efficiency Ratio (SEER)
A ratio of cooling output divided by the energy consumed. A high SEER rating indicates the efficiency and energy performance of your air conditioner or heat pump, which equates to a lower environmental impact and lower energy bills.
Heating Seasonal Performance Factor (HSPF)
A ratio of heat output to the electricity used by your unit. HSPF is used to measure the efficiency of the heating component of your heat pump or furnace. A heating system with an HSPF rating will lower your electricity bills.
Ask your Continental HVAC Dealer which energy-rated system is ideal for your home, eco-consciousness, and budget.