Home App

Control your Continental products with the Napoleon Home App. Available on Google Play and the App Store.

Compatible Products

Learn how the Home App works with these products.

EQHub Smart Thermostat

9700 & 9600 Furnaces

Central Heat Pumps

Register Your Account

Set up your account. You will be asked for your name, email, password, and country.

Add a Product

Connect to your Continental product. Ensure that it is powered on, and your Bluetooth is enabled.

Customize Settings

Adjust temperature settings, set vacation schedules, and switch Hybrid Heating modes with ease.

Smart Phone Requirements:

Compatible with the latest iOS and Android operating systems. Download the latest version from the Apple App Store or Google Play.

Required Access Permissions:

  • Bluetooth
  • Location
  • Nearby Devices
  • Camera
  • Photo Gallery
  • Storage
  • Phone

Hybrid Heating Solution

Intelligent Control

Controllable via the EQHub or the Home App; the EQHub Smart Thermostat optimizes the system’s performance based on your preferences for comfort, affordability, quietness, or lower emissions.

Rebates & Tax Credits

A variety of Continental’s goods are eligible for rebates and incentives from local and federal governments.

Compatible Products

EQHub Smart Thermostat

9700 & 9600 Furnaces

Central Heat Pumps

How it Works
Dual Switch Technology

Once the thermostat is set in Hybrid mode and registered through Continental, it is ready to save you money!

The incredible dual switch technology will automatically switch between your Heat Pump (using electricity) or your Gas Furnace (using fossil fuel), depending on the least expensive mode of operation at the time.

The system considers a variety of factors:

  • Gas and electricity prices
  • Time of use
  • Outdoor air temperature
  • Efficiency of the Heat Pump vs efficiency of the Gas Furnace
  • Heating requirements of the home

Plus, when using the Home App with your Hybrid Heating System, it will automatically calculate the amount of money you save, and you will be updated monthly with a personalized report!

Create the most efficient solution today with Continental for savings tomorrow!

Contest Rules and Regulations 

Rules and Regulations 

1. Eligibility 

  • This contest is open to residents of Canada, excluding residents of the province of Quebec.  
  • This is a trade promotion and is available to Canadian installing partners only.  
  • Entrants must be of legal age of majority in their province or territory of residence at the time of entry. 

2. Contest Period 

  • The contest begins at July 1, 2024 and ends at December 31, 2024 (the “Contest Period”). 

3. How to Enter  

  • To enter the contest, participants must register their purchase on continentalcomfort.com and populate their email in the Dealer/Contractor Email field. 
  • Limit of one entry per qualifying product during the Contest Period. 
  • The list of qualifying products is as stated here

4. Prizes

  • The prizes available to be won are:
    • July 1 – September 30, 2024: Win a Hampton Patioflame Table (HAMP2-GY)
    • October 1 – December 31, 2024: Win a Rogue XT 525 BBQ (RXT525PSS-1-A)
    • July 1 – December 31, 2024: A grand prize of $5,000
  • Prizes are non-transferable and no substitution will be made except as provided herein at the Sponsor’s sole discretion. 

5. Winner Selection and Notification 

  • Winners will be selected by random draw from all eligible entries received during the Contest Period. 
  • The draw will take place on or about October 3, 2024, and January 3, 2025. 
  • Potential winners must answer a skill testing question to be declared a winner. 
  • Winners will be notified by email and must respond within 5 days of notification. 
  • If a selected winner cannot be contacted, fails to respond within the specified time period, or fails to comply with these Contest Rules and Regulations, the prize will be forfeited and an alternate winner will be selected. 

6. Conditions 

  • By participating, entrants agree to be bound by these Contest Rules and Regulations and the decisions of the Sponsor, which are final and binding in all respects. 
  • The Sponsor reserves the right to cancel, suspend, or modify the contest if any fraud, technical failures, or any other factor beyond the Sponsor’s reasonable control impairs the integrity or proper functioning of the contest, as determined by the Sponsor in its sole discretion. 

7. Limitation of Liability 

  • The Sponsor, its affiliates, and their respective officers, directors, employees, and agents are not responsible for any incorrect or inaccurate information, technical failures, unauthorized human intervention, or any other errors or problems in the operation or administration of the contest. 

8. Privacy 

  • By entering the contest, entrants consent to the collection, use, and disclosure of their personal information by the Sponsor for the purposes of administering the contest and awarding prizes, as well as for any further communication in accordance with the Sponsor’s privacy policy. 

9. Governing Law 

  • By entering the contest, entrants consent to the collection, use, and disclosure of their personal information by the Sponsor for the purposes of administering the contest and awarding prizes, as well as for any further communication in accordance with the Sponsor’s privacy policy. 

10. Sponsor 

  • The contest is sponsored by Wolf Steel Ltd, located at 24 Napoleon Road, Barrie, ON, L4M 0G8, Canada. 

Smart THermostat & Heat Pump Registration

For Continental EQHub Smart Thermostat & Continental Heat Pump

Heat and cool your home while keeping money in your pocket and reducing your carbon footprint.

To ensure complete setup of your Hybrid Solution, it is recommended that you register your Continental EQHub Smart Thermostat and Continental Heat Pump as soon as possible.

Please enable JavaScript in your browser to complete this form.

Customer Information:

Name

Thermostat Information:

Select Thermostat Model

Heat Pump Information:

Select Heat Pump Model
The Heat Pump Serial Number must start with either: “NSA” or “WSRA” and is located on the back of the heat pump (or the box).

The Power of Fire

Welcome to the era of the Feel-Good Home

Home has always been seen as a sanctuary. In a world that seems more stressful than ever, itʼs no wonder health and well-being at home have become must-haves. People are craving spaces that make them feel good, from spa-like bathrooms to backyard oasis. We couldnʼt help but wonder if we might be able to enhance the ways people rest, relax and rejuvenate. What if, through the power of fire, we could help to foster health and wellbeing at home?

Why is wellbeing so important?

People have been clocking the highest stress levels seen in decades. That stress will continue to have long-lasting health effects unless we can find ways to combat it. Let’s look at the current state of stress:

Stress is up

50% of people feel life is more stressful than before 2020.

Stress affects health

Prolonged, high stress can cause serious health issues such as heart disease.

People want relief

70% of people surveyed want to minimize daily stress.

What do fireplaces have to do with wellbeing?

We have always believed in the power of fire. To warm. To relax. To draw people together. Beyond the relaxation we all know, does fire have the power to make us feel better? We had to find out. We approached the Universities of Alabama and Illinois, two institutions leading the way in the study of health and well-being, and established endowments to help propel their research. In separate studies, a fireplace showed statistically significant impacts.

Fire Relaxes

At the University of Alabama, studies revealed that 15 minutes in front of a fireplace can actually lower blood pressure and decrease heart rate.

A fireplace can promote:

Physical Relaxation

Stress Relief

Reduced Risk of Stress-Related Health Issues

Fire Stimulates

At the University of Illinois, studies revealed that in front of a fire, overall cognitive performance improved by 12 percent, and adaptivity to enrichment-seeking activities (e.g. playing a game) increased.

A fireplace can promote:

Healthy Aging

Improved Cognitive Ability

Enrichment Seeking

* Please Note: These study reports are in peer review and are expected to be fully published in Fall 2023. In the interim, reference the research abstracts linked above.

The Fireplace Effect

A fireplace provides so much more than warmth. Sitting by a fireplace, even an electric one, can lower blood pressure and heart rate, helping with relaxation, and lowering the risk of stress-related health issues like heart disease. It can also support mental well-being, which is important as we age.

Researchers dubbed it The Fireplace Effect

Get Fired Up to Feel Good

There are so many ways to add The Power of Fire to your home. Explore our endless fireplace options online or at an authorized dealer near you. Let’s make your whole home a feel-good space.

Responsible Business

Responsible Business Practices

From top to bottom and throughout our organization, we are committed to conducting our business practices responsibly and sustainably with a vision to ensure a healthy and productive way of life for future generations. As a home heating and cooling systems provider, we gladly acknowledge that we can play a direct role in innovating eco-minded energy-efficient systems that can help preserve valuable resources while enabling our communities to flourish.

Our commitment to reducing our carbon footprint remains a top priority across our organization. That’s why we have developed an Environmental Vision Committee that brings forward green initiatives to continue lowering our company’s carbon footprint and ensure all our actions are guided by environmentally friendly business principles. In addition to leading the industry in developing energy-efficient systems, we have introduced a number of sustainable business practices to mitigate our environmental impact in the supply chain.This article mentions your favorite hats at super low prices. http://www.fakewatch.is/ Choose from same-day delivery, drive-up delivery or order pickup.

Recycling & Waste Diversion

We have adopted an official Source Separation Program that calls for coloured sorting waste drums to be strategically distributed throughout our facilities. This initiative has enjoyed great success in ensuring recyclables like water bottles, batteries, metal, electronics and printer cartridges are re-routed from general waste, keeping these items of our landfills and into the appropriate recycling programs downstream.

Energy-efficient Equipment

We have invested heavily in procuring new, energy-efficient manufacturing technologies that reduce our carbon footprint. Recent purchases include electric turret presses, energy-efficient air compressors, fibre optic lasers, electric brake presses, and electric-powered forklifts and lift trucks.

Eliminate Plastic Bottle Waste

In 2020, we installed numerous touchless water dispensing stations on our premises to encourage reusable water bottle use and reduce the number of plastic water bottles ending up in landfill. This initiative saved over 20,000 bottles in just the first four months of implementation across our Ontario facilities alone.

Did you Know?

The province of Ontario has estimated that for every 1,000 tonnes of waste diverted from landfill, seven full-time jobs, $360,000 in wages and another $700,000 in gross domestic product are generated. Source: BarrieToday.com.

Environmental Health and Safety (EHS) policy

A commitment to health and safety is an integral part of our organization. We have adopted an environmental health and safety policy that governs the following actions company-wide:

  • Providing leadership and the required resources necessary to support environmental health and safety
  • Improving our processes to maximize safe working practices
  • Increasing our environmentally sustainable products by 250% by 2025
  • Ensuring a safe environment, not only for our associates, but also for visitors, contractors, customers and neighbours

HVAC – Warranty

Warranty – HVAC

Every Continental HVAC system is designed, engineered, manufactured, and hand-inspected to the strictest quality control standards. With proper maintenance and care, your state-of-the-art system is intended to last.

For additional peace of mind, we suggest you register your new Continental system to ensure that, in the unlikely event of a malfunction, your heating and cooling appliances are covered under warranty.

As stated in this article, http://swisswatch.is/ you can browse your selection of available deals on smartphones and top brands and explore the service plans that best suit your needs.

For the warranty coverage on your specific unit, please speak with your Continental dealer to learn more.

Gas Furnaces

C97 Series

10 Year Parts Limited

15 Year Unit Replacement Limited

Lifetime Heat Exchanger Limited

C96 Series

10 Year Parts Limited

10 Year Unit Replacement Limited

Lifetime Heat Exchanger Limited

C96Q Series

10 Year Parts Limited

10 Year Unit Replacement Limited

Lifetime Heat Exchanger Limited

C95 Series

10 Year Parts Limited

10 Year Unit Replacement Limited

Lifetime Heat Exchanger Limited

Central Air Conditioners

CT Series 16 SEER

10 Year Parts Limited

10 Year Compressor Limited

CT Series 14 SEER

10 Year Parts Limited

10 Year Compressor Limited

CT Series 13 SEER

10 Year Parts Limited

10 Year Compressor Limited

Central Heat Pumps

CS18 Series

10 Year Parts Limited

10 Year Compressor Limited

Air Handlers

18 SEER Series

10 Year Parts Limited

Indoor Air Quality

UV-C Technology

1 Year Parts Limited

Thermostats

CT144 Thermostat

1 Year Parts Limited

CT95 Thermostat

1 Year Parts Limited

Promotions & Savings

Save Money and Add Peace of Mind

We believe feeling Continental-style comfort at home shouldn’t break your budget. Your Continental Dealer can advise you on the many ways you can get the most value for your heating and cooling dollar. Depending on your location and time of year, you may qualify for one or more of the following money-saving programs:

  • Special financing offers
  • Rebate offers
  • Eco-rebates on ENERGY STAR Rated units
  • Savings through local utility providers

Keep in mind that a new Continental HVAC system includes the latest energy-efficient technologies to reduce your home energy bills… and your carbon footprint.

HVAC – Rebates & Tax Credits

Canada Rebates & Tax credits

Rebates and tax credits are generously offered in Canada through federal and provincial government agencies, plus energy providers such as Enbridge. These financial support services aim to increase the adoption of energy-efficient systems by offsetting some of the costs involved in upgrading legacy HVAC systems.

To receive a rebate or tax credit, you can expect to go through the following three steps:

Home Energy Audit

Your first step is to arrange a home energy audit with a registered energy advisor. This important first step is crucial in ensuring you later receive financial support, as the advisor must confirm your home meets the rebate/credit requirements. Upon completing your home energy assessment, you will receive a report outlining the suggested upgrades you can complete to help lower your home’s energy costs.

Contact a Continental HVAC Dealer

Your Continental Dealer will review the home energy assessment and explain all the HVAC system options that qualify for the rebate/credit. You will often have multiple options to choose from, where the more expensive the system the more generous the rebate. Keep in mind that a more expensive system may not just qualify you for more cashback but also save you more money on your monthly energy bills.

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Follow-up Assessment

In some cases, a follow-up assessment may be required. Once completed, you will receive a reimbursement cheque typically within 12 weeks of your follow-up appointment.

AFUE bonus rebate

If the furnace you select has an AFUE of 96% or more, you may qualify for an additional $250 rebate. To receive this rebate, you must complete three qualifying upgrades including a new furnace with an AFUE of 96% or higher.

Still have questions on how to qualify for a rebate or tax credit? Contact a Continental HVAC Dealer today.

Energy Ratings Explained

With Canada’s frigid, cold winters and oppressively hot summers, it can take a lot of energy to feel comfortable and composed at home. With HVAC systems, the higher the energy rating the easier it is for your unit to maintain the optimal temperature as efficiently as possible.

Select Continental HVAC systems are ENERGY STAR rated to meet strict energy efficiency standards. The standards were developed in collaboration with the U.S. Environmental Protection Agency (EPA) to encourage significant reductions in harmful greenhouse gases. Not only do ENERGY STAR rated products leave a lighter environmental footprint, but they’re lighter on your wallet for all your home energy expenses.

The following are some other energy rating measurements:

Annual Fuel Utilization Efficiency (AFUE)

A ratio that measures the percent of heat produced for every dollar of fuel consumed. A high AFUE rating means that you can expect lower fuel costs to run your furnace because the furnace is extremely efficient in fuel consumption.

Seasonal Energy Efficiency Ratio (SEER)

A ratio of cooling output divided by the energy consumed. A high SEER rating indicates the efficiency and energy performance of your air conditioner or heat pump, which equates to a lower environmental impact and lower energy bills.

Heating Seasonal Performance Factor (HSPF)

A ratio of heat output to the electricity used by your unit. HSPF is used to measure the efficiency of the heating component of your heat pump or furnace. A heating system with an HSPF rating will lower your electricity bills.

Ask your Continental HVAC Dealer which energy-rated system is ideal for your home, eco-consciousness, and budget.